Programs
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Housing and staff support to make independent living possible.
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Achieving employment dreams
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Activities full of community connection.
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In-home care for maximum independence.
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Arts & crafts thrift store employing people with disabilities.
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MAPs and Katie Beckett programs
CQL Accredited
Progress is accredited through The Council on Quality and Leadership (CQL). CQL is an internationally recognized accrediting program that works to improve the quality of life for people with intellectual, developmental and psychiatric disabilities. The process for achieving accreditation at Progress has been ongoing for several years, and has included implementation of enhanced best practices and data and program analysis across all departments.
CQL accreditation involves incorporating Basic Assurances, Indicators, and more to measure quality in human services. These Basic Assurances include: Rights Protections & Promotion, Dignity and Respect, Natural Support Networks, Protection from Abuse, Neglect, Mistreatment and Exploitation, Best Possible Health, Safe Environments, Staff Resources and Supports, and Positive Services and Supports, Continuity and Security.
Through CQL Accreditation, Progress is able to demonstrate superior quality of services to those we support. For more information on CQL and the accreditation process, visit https://www.c-q-l.org
More info
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Progress offers a wide range of services for people of varying needs and abilities. To receive services through our disability programs, qualifying disabilities may include but are not necessarily limited to: intellectual or developmental disability, cerebral palsy, neurological impairments such as epilepsy, traumatic brain injury, autism and autism spectrum disorders. Senior services programming is available to all older adults in Middle Tennessee.
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For disability services, individuals are most often referred to Progress through Tennessee's Department of Intellectual and Developmental Disabilities (DIDD). For general information about the services available, contact DIDD at 1-800-654-4839 or (615) 231-5304. An Intake Coordinator will ask you questions to determine eligibility for services. If eligible, you will be assisted through the process necessary to access services. Progress is just one of several agencies that may have the services you need. You have the right to select who will provide your loved one with services. Note that in the State of Tennessee, you may choose to have day and/or residential services provided by the same or by different agencies.
For Senior Services, Progress provides services through Managed Care Organizations (MCOs - BlueCross BlueShield, United Health, Amerigroup and others) offered through your own personal coverage, Veterans Affairs benefits, Long Term Care Insurance and TennCare/Medicare members. Progress also accepts private pay services. Contact for details.
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Transition Tennessee - Resources for students with disabilities transitioning out of high school
Tennessee Disability Pathfinder - Statewide services finder managed by Vanderbilt Kennedy Center
Aging and Disability Programs through Greater Nashville Regional Council
Tennessee Commission on Aging & Disability
TN Dept. of Intellectual & Developmental Disabilities
MAPs Technology Program (Medicaid Alternative Pathways to Independence)
Not sure where to start? If there is a Progress program you would like more information about, click on the Program page and staff contact information is listed there. Alternatively, call us at 615-399-3000 or email info@progress-inc.org